Whether it’s an intimate gathering or a grand celebration, we’ve got your catering needs covered. Our catering requirements are designed to ensure a seamless experience for you and your guests:
We kindly request a minimum of two (2) weeks or 14 days of advance notice for Full Service Catering events. All final event details, including the menu, guest count, venue location, and service times, are confirmed two (2) weeks before the event. If your event requires additional planning, such as menu tastings, site visits, or venue coordination, please provide sufficient lead time to accommodate these needs. This may also include arranging insurance contracts, among other considerations.
For all Full Service Catering events, we require a signed contract on file, which we will provide when we secure your credit card information. It’s important to note that Full Service events have a minimum expenditure requirement of $1,000 on food and drink before factoring in service fees, gratuity, and tax.
In the event of a cancellation within 48 hours of the designated arrival time, there will be a 100% cancellation fee applied to cover all costs, including food, beverage, service fees, gratuity, and tax. Cancellations occurring within one (1) week or seven (7) days before the designated arrival time but prior to the 48-hour mark will result in a 50% cancellation fee for all food, beverage, service fees, and tax.
For Full Service events, we require a minimum of two (2) SmoQe Signals BBQ Team Members to ensure the seamless execution of your event. Our Catering team will determine the specific number of Team Members needed based on the event’s requirements.
Our responsibilities include event cleanup related to our buffet and prep area, as well as pre-bussing and clearing dinner tables. While we will handle rental cleanup tasks such as plate scraping, stacking, and organizing, please note that we do not wash and sanitize rentals.
Regarding garbage removal, we are responsible for disposing of our buffet and preparation trash. However, we do not handle the removal of accumulated event trash unless both the Guest and SmoQe Signals BBQ agree to this service, which incurs a $450 trash removal fee added to the final invoice.